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Any diamond jewelry item is certified by Rossonero for a period of 10 years from the date of purchase as indicated on the certificate, and under the terms and conditions of the item’s special certificate.

The warranty is only eligible if it is issued by Rossonero, dated, signed and stamped by the company. The defects covered by this certificate are the ones existing at the time of purchase of the item, whether they are material or manufacturing defects , and are subject to be totally repaired free of charge.

However, this certificate does not cover the loss of any gemstone, or the loss in gold weight, or any damage caused by abusive use. 

If the exchange occurs within a 30 days period from the reception of the jewelry item, you will be granted an exchange for the full amount originally paid, and you will only be charged for the shipping fees.

In the event of any claim under this guarantee, you are kindly requested to contact our after sales department at: service@rossonero.com in order to proceed with the repair of your item at the earliest time possible.

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